Advanced Analytics For Servicedesk Plus Using Zoho Analytics Leverage analytics to turn user survey results into action; improve agent performance, customer satisfaction, and more. download analytics plus now. This video walks you through the process of setting up reporting on servicedesk plus survey module using manageengine analytics plus.
Advanced Analytics For Servicedesk Plus Ticket History Projects And Knowledge Base Modules We are excited to announce the release of analytics plus build 4760, which offers support for analytics on servicedesk plus' user surveys . existing analytics plus users can click here for instructions on upgrading to the latest version. Surveys help you create and send customer surveys to collect valuable feedback and responses from your customers to improve the help desk quality. to access the user survey related configurations, go to setup >> user survey . Analytics plus, manageengine's ai enabled analytics solution, seamlessly integrates with servicedesk plus (cloud and on premises) and comes with prebuilt dashboards that offer instant insight into critical help desk metrics. As you know, currently, analytics plus doesn't support survey data from servicedesk plus out of the box. however, survey module will be supported in one of our future releases but, we know how important it is to you.
Advanced Analytics For Servicedesk Plus Ticket History Projects And Knowledge Base Modules Analytics plus, manageengine's ai enabled analytics solution, seamlessly integrates with servicedesk plus (cloud and on premises) and comes with prebuilt dashboards that offer instant insight into critical help desk metrics. As you know, currently, analytics plus doesn't support survey data from servicedesk plus out of the box. however, survey module will be supported in one of our future releases but, we know how important it is to you. Analytics plus seamlessly integrates with servicedesk plus, and enables you to analyze your servicedesk plus data and keep track of key help desk metrics easily. this allows help desk managers create intuitive reports and dashboards, with the ability to drill down into specifics. Analytics plus offers advanced analytics for your it. this video is an introduction to the user interface. integrating servicedesk plus with analtyics plus. This slide show gives you step by step instructions for setting up the analytics connector for servicedesk plus. We're happy to announce that we've launched advanced analytics for servicedesk plus user surveys. now, you can leverage end user feedback to measure service desk performance and optimize service offerings to ensure better customer satisfaction.
Comments are closed.